FAQ
By registering at doofem.gr you create your own account to which you have exclusive access so that you can make purchases easier and faster (saving delivery items - accessing your order history).
In doofem.gr we constantly have new offers and new product. By subscribing to the doofem.gr newsletter you are immediately informed about the products that interest you and about all the new offers and discounts of doofem.gr.
- With cash on delivery, charge of €1.
- By charging your credit or debit card. To ensure the absolute security of electronic transactions through credit cards, these are made through the security system of Piraeus Bank, which is based on the international Company for Trade Protection (GLOBE SSL), which supports a secure trading environment.
- With On line via PayPal billing account.
- By depositing/remittance to a bank account of the company at Piraeus Bank. For reasons of deposit you always put your full name. Warning!!! When the deposit is made by any other Greek or foreign bank, any transaction costs are borne solely by the customer and in no case doofem.gr (In case the deposit is not made within 3 days the order is rejected by the system).
For more details, please visit our Payment Methods page.
Order ON LINE from our website.
- Join our online store doofem.gr if you already have an account log in to your account or browse the site as visitors. You can find the products either from the menu by categorizing the products at the top of the page or from the search lens by entering a product code or name.
- You can easily place in the basket the product you are interested in, by choosing "To Cart". Fill the desired quantity by using + / - or by filling in the figures.
- Add the products of interest to your cart. Once you add a product, you can either continue with the addition of other products, or remove it, or go to the cashier or the shopping cart or complete your order.
- If I have chosen the shopping cart.
- At this point you can check your order and make changes before selecting "Cashier". Next to each product of your choice, there are similar indications that will help you to change the number of pieces or remove some of the products. By the quantities are recalculated. By clicking "Continue shopping" you can go back to the product categories of the online store if you forgot to add a product to your cart. However, if you are ready to complete your order, you will have to click on the "Cashier".
- Before completing the order, you are asked to enter your details and you can not complete the process if you do not complete them (unless you are a registered user and you have already logged in to your account, in this case the fields are filled in, then you have to choose whether the sending items will be identical to the billing information or if you intend to send them to another address.
- payment method of the order
- you have a preview of your order
- you will find the notes there you can write comments or clarifications
- you have to choose that you have read the syllabi so that you can complete your order.
- Finally in you can click on completion of order, if successful the order will show you a message Your order has been successfully completed and a copy of it has been sent to you by e-mail. Thank you very much!
Your order at http://doofem.gr/en/action/home.aspx is possible throughout the day 24 hours a day.
If you wish to cancel your order please send us an e-mail at info@doofem.gr or call +302102206784
You can cancel your order, if you wish, free of charge, provided that the products have not been shipped from our store.
Of course you can.See the terms on our Return Policy page.
You can contact us by phone at +302102206784(Mon. - Fri. -09: 00-18: 00) via the contact form or via e-mail at info@doofem.gr. We will take care to serve you as soon as possible.
Greece
The delivery of the products at your place is done with courier, usually in the next 1-3 working days. For some remote areas the delivery time can be reached 2-4 working days.
If you experience any problem with your order, please contact us in the following ways:
- By phone at +302102206784 (Mon. - Fri. -09: 00-18:00).
- Via e-mail at info@doofem.gr
The product has been added to cart!