Shipping methods

Shipping products and shipping costs

Doofem.gr sends the orders to the address stated by the customers in the order form (home or workplace). It is necessary to register the correct address, e-mail and telephone number for communication with the Doofem.gr team and with the courier service. Doofem.gr does not bear any responsibility for any delays, failed deliveries, returns or costs that may arise from the wrong address or other shipping details.
The order is sent on the working day of completion of the order (most likely on the same day), ie on the working day on which:
(a) all products of the order are available for shipment, and
(b) the order has been paid (unless cash on delivery has been selected for delivery on delivery).

The availability of each product is shown on the website with its description. Exhausted products have an unknown shelf life.
In case of incorrect availability of a product, the company does not bear any responsibility, but is obliged to either replace the product in question or return its value.

In Greece

The courier company we work with is ACS.
For purchases from € 29.00 and above, shipping and delivery are free of charge. The delivery of products at your place is done with a courier company usually within the next 1-3 business days. For some remote locations the delivery time can be 2-4 business days. When your parcel is in your city for delivery, your courier company sends you a text message with your shipping code and a phone number. If you want some clarification or specific delivery times for your package, you can contact the phone number that was sent to you in the text message.
If any of the products are unavailable, the waiting time will be communicated to you by e-mail.
For orders less than € 29.00 shipping costs are € 2.50. If the method of payment is cash on delivery, there is a fixed charge of € 1.
The amount paid for shipping the package is in any case either delivered by your courier company to your place or you receive your package from the local office of the courier company.